Smart management, new fashion, Senke queuing system has been unanimously praised
With the standard voice call in the sound "please AXX to window 1 for business", the automatic queuing system in Shanxi police station has officially started one day's work.
"This queuing machine is so convenient for our citizens." Mr. Wang, a citizen who came here to handle the household registration business, gave a thumbs up to the newly installed queuing machine in the household registration office.
In the past, when dealing with business in the hall, there was always a long line at the window, during which no one could avoid jumping in line and pushing. The crowded and noisy environment made everyone experience badly.
After the installation of Senke queuing system, the crowded and disordered situation in front of the operation window of the police station's household registration office has become a history.
When the public has prepared all the information, they can get the number on the touch screen of the automatic queuing system according to the type of business, and take the number bar printed automatically by the system, which indicates "before you, there are XX people waiting." When you call your number, go to the corresponding window to handle one-to-one business according to the prompts on the display screen.
This business management mode not only facilitates the residents, reduces the unnecessary waiting time, but also facilitates the order management of the police station, and also improves the overall external image of the police station.
"There are nearly 90000 permanent residents in our area, and there are many famous schools around, so there are many residents who come to handle household registration transfer." "After installing Senke queuing machine, it not only improves the efficiency of work, but also avoids many disputes caused by queue jumping," said Fang Yanlun, a police officer.
According to statistics, the daily number of certificates handled in the Institute can reach more than 100 person times in the peak period, and after the installation of Senke queuing system, it can be upgraded to 150 to 200 certificates a day, greatly improving the efficiency.
Mr. Zhang, a citizen, said: "in the past, we were all crowded in front of the window, making people fidgety and delaying their time. Now it's more comfortable and convenient than before, so I think it's just to arrange the number."
After the installation of Senke queuing system, it is convenient for the people's needs, improves the service quality, and saves human resources for the police station.
"In the past, when there were many people, one or two people had to be arranged to maintain order. Now it's not necessary." "Now, when people pick up the number and staff click the pager, they can know the real-time progress of the queue from the display screen," said Li.
In line with the concept of serving the people, the police station tries to introduce the queuing system from the perspective of standardized management, shorten the waiting time for the people to handle business, improve the office environment of the police, improve the efficiency of work, and win the unanimous praise of the general public.